FAQ

Comfort Nest offers non-medical in-home support designed to keep clients safe, comfortable, and as independent as possible. Services include personal care, hygiene assistance, meal preparation, companionship, behavioral redirection, safety monitoring, medication administration under MAC delegation, mobility support, light housekeeping, and essential errands.
Transportation may be available depending on safety, mobility needs, and caregiver capacity.

Yes. Our care model was built with memory care in mind. We specialize in providing calm, structured support for clients with cognitive impairments, including safety monitoring, redirection, daily living assistance, and maintaining routines that reduce anxiety and confusion.

Yes. While we are a non-medical agency, we provide behavioral redirection and structured daily support for clients who experience confusion, agitation, or difficulty focusing. We maintain safety, help manage routines, and use supportive communication techniques appropriate for memory-care and behavioral settings.

Yes. While we do not perform skilled nursing care such as injections, wound care, or IV therapy, we can provide medication assistance through RN delegation and MAC-trained caregivers.
This allows clients to receive safe, consistent medication reminders, monitoring, and administration according to Alabama delegation guidelines.

Our pricing is based on a flat hourly rate, depending on the client’s acuity level, needs, and care plan.
Typical rates range from:

• $35–$40 per hour depending on the level of assistance required. Additional charges would depend on location of service.
   
• Optional service packages, such as transportation or extended errand support, may increase the rate slightly
   
• No rate increases for nights, weekends, or holidays — our pricing stays consistent regardless of the day or time
   

All rates are provided upfront after the initial assessment, so there are no surprises.

Transportation for doctor’s appointments or essential errands may be available depending on the client’s mobility, equipment needs, and caregiver safety considerations.
We always evaluate each request individually to ensure we can transport the client safely and appropriately.

Most clients can begin services within 24–72 hours after the initial assessment, depending on staffing availability and the complexity of the care plan.

At this time, Comfort Nest operates as a private-pay agency. This allows us to provide flexible, personalized care without limiting services to insurance restrictions.
Some clients may use long-term care insurance for reimbursement.

We currently serve Madison, Huntsville, Athens, Decatur, and surrounding areas. Expansion may be available depending on caregiver availability and travel distance.

You can complete our online inquiry form or call us directly. We’ll schedule an RN-led assessment, discuss your needs, and create a customized care plan.