HIPAA & PRIVACY PRACTICES

Comfort Nest In-Home & Memory Care LLC

At Comfort Nest, your privacy is our priority. We understand that the health information you share with us is personal and sensitive. Even though we are a non-medical home-care agency, we follow strict privacy standards to protect any information you provide.

We collect personal and health-related information for:

• determining eligibility for care
   
• creating individualized care plans
   
• communicating with you and your family
   
• coordinating support services
   
• ensuring safety and quality of care
   
• We only use this information for purposes directly related to your care.

You have the right to:

• know what information we collect about you
   
• request corrections to your information
   
• restrict how your information is used
   
• request a copy of your records
   
• ask that we limit communication to certain people
   
• withdraw consent at any time
   

We safeguard your information through:

• secure online forms
   
• encrypted data storage
   
• limited access to authorized staff only
   
• confidentiality agreements for every employee
   
• locked file storage for paper documents
   
• private communication channels
  
• We do not sell or share your information with outside companies.

We only share information with:

• caregivers involved in your care
   
• family members you authorize
   
• emergency responders in urgent situations
   
• legal or regulatory agencies when required by law
   

By submitting your information through our website or completing our intake forms, you acknowledge and consent to our privacy practices.

If you have questions about how your information is used or protected, contact us as soon as possible.